Handling Difficult Conversations
In child care, you may run into having to deliver unpleasant information to families, coworkers, etc. In this class we will look at how you can handle those difficult conversations, strategies to help make them not so difficult, and more. Come away with some practice and being more confident to share unpleasant conversations.
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Wednesday March 13th, 2013
6:30 p.m. — 8:30 p.m.
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38361Set One Standards
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No Age-Related ContentProgram Management (2)
It is your responsibility to verify that the training sessions you select will meet your licensing or professional development needs.