This interactive session will prepare caregivers to support the individuals they serve by enhancing their knowledge and communication skills for better mental health. We will explore and learn ways to communicate empathy, a vital skill to add to your caregiving toolkit. Participants will gain an understanding of, examine and learn techniques to demonstrate empathy. You will learn to recognize the importance of empathic and reflective listening, incorporate the use of silence in communication, and discuss how to motivate others using these techniques.