Held
Effective Communication Series
Listening For Understanding
In this series of classes, you will learn practicalstrategies you can use to improve interpersonal communications.Practice techniques that will let the otherperson know they’ve been heard, whether or not youagree with them. Recommended to take all threeclasses.
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Tuesday April 12th, 2011
6:30 p.m. — 8:30 p.m.
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12350Set One Standards
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No Age-Related ContentFamilies & Community Systems (2)
It is your responsibility to verify that the training sessions you select will meet your licensing or professional development needs.